Refund Policy
**Refund Policy for Authentic Store**
At Authentic Store, we strive to ensure your satisfaction with every purchase of our cosmetic and beauty products. If for any reason you are not completely satisfied with your purchase, we offer a refund policy to provide you with peace of mind.
**1. Eligibility for Refunds:**
- We accept refund requests for eligible products within [insert number] days from the date of delivery.
- To be eligible for a refund, the product must be unused, unopened, and in its original packaging. We cannot accept returns for products that have been opened or used due to hygiene and safety reasons.
**2. Refund Process:**
- To request a refund, please contact our customer service team at [contact email/phone number] with your order number and details of the product(s) you wish to return.
- Once your refund request is received and approved, we will provide you with instructions on how to return the product(s) to us.
- After we receive the returned product(s) and verify their eligibility for a refund, we will initiate the refund process.
**3. Refund Method:**
- Refunds for eligible products will be issued to the original payment method used for the purchase.
- Please note that refunds may take up to [insert number] business days to process, depending on your financial institution.
**4. Shipping Costs:**
- Shipping costs associated with the original purchase are non-refundable.
- If you received free shipping on your order, the cost of return shipping will be deducted from your refund amount.
**5. Damaged or Incorrect Products:**
- If you receive a damaged or incorrect product, please contact our customer service team immediately. We will arrange for a replacement or refund at no additional cost to you.
**6. Non-Refundable Items:**
- Certain items are non-refundable, including gift cards, downloadable software, and perishable goods.
- We reserve the right to refuse refunds on any product that does not meet our return eligibility criteria.
**7. Refund Exceptions:**
- We do not offer refunds for products purchased through unauthorized resellers or third-party websites. Please ensure that you purchase Authentic Store products directly from our official website or authorized retailers.
**8. Contact Us:**
- If you have any questions or concerns about our refund policy or the status of your refund, please don't hesitate to contact our customer service team at [contact email/phone number].
Thank you for choosing Authentic Store for your beauty and cosmetic needs. We appreciate your trust in our products and are dedicated to providing you with exceptional customer service.
At Authentic Store, we strive to ensure your satisfaction with every purchase of our cosmetic and beauty products. If for any reason you are not completely satisfied with your purchase, we offer a refund policy to provide you with peace of mind.
**1. Eligibility for Refunds:**
- We accept refund requests for eligible products within [insert number] days from the date of delivery.
- To be eligible for a refund, the product must be unused, unopened, and in its original packaging. We cannot accept returns for products that have been opened or used due to hygiene and safety reasons.
**2. Refund Process:**
- To request a refund, please contact our customer service team at [contact email/phone number] with your order number and details of the product(s) you wish to return.
- Once your refund request is received and approved, we will provide you with instructions on how to return the product(s) to us.
- After we receive the returned product(s) and verify their eligibility for a refund, we will initiate the refund process.
**3. Refund Method:**
- Refunds for eligible products will be issued to the original payment method used for the purchase.
- Please note that refunds may take up to [insert number] business days to process, depending on your financial institution.
**4. Shipping Costs:**
- Shipping costs associated with the original purchase are non-refundable.
- If you received free shipping on your order, the cost of return shipping will be deducted from your refund amount.
**5. Damaged or Incorrect Products:**
- If you receive a damaged or incorrect product, please contact our customer service team immediately. We will arrange for a replacement or refund at no additional cost to you.
**6. Non-Refundable Items:**
- Certain items are non-refundable, including gift cards, downloadable software, and perishable goods.
- We reserve the right to refuse refunds on any product that does not meet our return eligibility criteria.
**7. Refund Exceptions:**
- We do not offer refunds for products purchased through unauthorized resellers or third-party websites. Please ensure that you purchase Authentic Store products directly from our official website or authorized retailers.
**8. Contact Us:**
- If you have any questions or concerns about our refund policy or the status of your refund, please don't hesitate to contact our customer service team at [contact email/phone number].
Thank you for choosing Authentic Store for your beauty and cosmetic needs. We appreciate your trust in our products and are dedicated to providing you with exceptional customer service.